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Customized Event Onboarding Experience

Affected Apps

Affects: Web AppAffects: iOS / Android Apps

Brief Description

Brella's join process can be customized on an event-by-event basis.

Current Status

Status: Released

Event-type supported

VirtualHybridIn-person

Feature Cluster

Attendee ExperienceBranding

Release Date

April 19th 2022

Release Type

Release: Public

Roadmap Type

Roadmap: External

Overview

Event organizers can customize the text in the attendee onboarding process, and decide whether attendees have the option to opt out of networking.

Stay tuned for more information.

Impact on ongoing events

This release will only impact events if organizers actively customize the attendee joining / onboarding process. The default onboarding process is unaffected.

How it works

Admin Panel: Customize the welcome screen

Event organizers can navigate to the new “Welcome screen” sub-tab in the “Customization” tab to edit the titles, text and image displayed to new attendees on the welcome screen.

These changes will be displayed to new attendees during their onboarding as follows:

Admin Panel: Enable/ disable opting out of networking

Organizers can choose whether to toggle the “Enable opting out of Networking” in two places:

When creating a new event, in the “Create Event” modal
After an event is created and set-up, in the “Details” tab, under the “Networking” section

“Create Event” modal

“Details” tab

If the “Enable opting out of networking” toggle is disabled, attendees will not see this option during the welcome process, and will be forced to set-up networking and matchmaking in order to proceed further and join the event.

Opting out is disabled (an “I’ll do this later” opt out option is not displayed next to the blue “Continue” button)

Opting out is enabled (an “I’ll do this later” opt out option is displayed next to the blue “Continue” button)

Learn more about this feature

Check out the following Help Center article for more information:

Custom Event Onboarding Process